Refund policy
Return & Refund Policy
At Brevox, we want you to receive your order in good condition. If you receive a wrong, damaged, broken, or faulty product, you may be eligible for a replacement.
Replacement Eligibility
A replacement may be requested if:
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You received the wrong product.
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The product arrived damaged or broken.
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The product is faulty or defective.
The product should be returned in its original condition with the original packaging and accessories where applicable.
Replacement Timeframe
Please contact us within 30 days of delivery if there is an issue with your order.
For a free replacement, the request must be submitted within 7 days of delivery.
How to Request a Replacement
Email us at saleembangulzai964@gmail.com with:
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Your order number
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Description of the issue
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Clear photos or video showing the problem
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Photos of the product and packaging, if applicable
Our team will review your request and guide you through the replacement process.
Change of Mind
We do not accept returns or replacements for change-of-mind requests, incorrect product selection, or simply deciding that you no longer want the product.
Refunds
We currently do not offer refunds. Eligible issues are handled through our replacement process.
Contact
For questions about returns or replacements:
Email: saleembangulzai964@gmail.com
WhatsApp: +92 348 2304565